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>Experian Tenancy - Tenancy Database

Tenancy Debt Collection

Partnering with CIA Debt Recovery to support landlords and property managers in recovering Tenancy Tribunal Order debt.

Load a Tenancy Debt
CIA Debt Recovery - Intro

When mediation or the Tenancy Tribunal has been used to resolve an issue, a decision is typically issued. This decision may take the form of a sealed mediator’s Order or a Tenancy Tribunal Order. These Orders are legally binding and enforceable; however, holding an Order does not always ensure that the tenant debtor will comply or make the required payment.

CIA Debt Recovery, with more than 30 years of proven experience as a trusted specialist in tenancy debt recovery, can assist in recovering the amounts specified in the Order and enforce them through the Ministry of Justice in the District Court. In most cases, CIA Debt Recovery also covers the associated civil enforcement costs, eliminating the need for additional payment.*

CIA Debt Recovery

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Ways to Initiate Collection

  • Via Experian Tenancy Account: Lodge a Tenancy Tribunal Order on our tenancy database and opt-in for CIA Debt Recovery to perform collection on the Tribunal Order
  • Direct with CIA Debt Recovery: Upload debt online here
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Pricing Options

  • Special pricing for Experian Tenancy subscribers
  • No fee to load your debt for debt collection
  • A flat-rate 25% +GST commission fee charged
  • Select Pricing Option 1 and enter your Experian ID
Why Choose Icon

Why Choose CIA Debt Recovery?

  • High success rates in debtor tracing and recovery
  • Operates under a "no collection, no commission" policy
  • Trusted partner for many property management companies
  • No extra fees for letters or phone calls during the debt collection process