Tenant Check Notes

Matches on illion Tenancy & CIA data

  • illion Tenancy database is anything your peers have done on Tenancy. It could be address information or Tenant ratings or 14 day notes or Tenancy Tribunal orders.
  • Responses show the listing Property Managers name which is a link to email them if you would like further information. Often it will also show the Property Managers phone number which gives an alternative method of contact.
  • CIA data is anything from one of NZ's largest Tenancy Debt collectors. www.cia.nz


Tenancy Tribunal orders - Ministry of Justice

  • This database shows on our PCC (Personal Character Check) along with the other non Date of Birth verifiable databases we search.
  • illion Tenancy receives regular complaints regarding matches on this database where the tenant denies being the tenant listed. Many times the tenant is speaking truthfully. The reason is the simple fact that Tenancy Tribunal decisions do not show Date of Birth. This means if you search for Joe Bloggs you get results showing every Joe Bloggs who has graced the Tribunal, instead of just the Joe Bloggs who wishes to rent your property. We have made several requests/complaints asking that Tenancy Tribunal decisions carry Date of Birth for identification purposes but we have not seen it implemented as yet. Perhaps you could help speed up this process by making an individual complaint to the Ministry of Justice Ph 0800 268787 or email info@justice.govt.nz There are some other noteworthy points regarding the Tenancy Tribunal database. The decisions are only held on the database for a period of three years. Mediated orders are not recorded and sealed orders are only recorded at the adjudicators discretion.
  • This database will drop off our main report at some stage for the above reasons.
  • It will always remain on our PCC report along with the other non Date of Birth verifiable databases we search.


Tenancy Risk Score (TRS)

  • Unique to the Property Management industry. Using a combination of credit bureau data plus tenancy data into an easy to read, easy to understand, comprehensive and accurate Tenancy Risk Score.
  • Contributing data sources are..Credit enquiries, Defaults, Court judgments, Bankruptcies, Type of credit and account (e.g. credit card and revolving credit), Amount of credit extended, Details of the capacity of the individual (e.g. whether he/she is an account holder, joint account holder or guarantor), Credit account information (e.g. account status, open and/or closed date), Up to 24 months of repayment history information for commitments with a financial services organisation (e.g. payment obligation has been met or not), Credit provider details, Tenant ratings from other landlords, 14 Day Breach notices, Tenancy Tribunal decisions, Anti social behaviour while in a tenancy.


Credit Check Report from illion (formerly trading as Dun & Bradstreet)

  • Credit reports from illion (formerly trading as Dun & Bradstreet) can include previous credit enquiries along with adverse information such as defaults, judgements, insolvencies and bankruptcies
  • The important parts to look at are any Defaults, Collections or Judgements
  • The Consumer Risk Score shows a link to a pdf which explains further.
  • Cross references are known alternative names that the tenant has used in the past. These are sometimes referred to as aliases


ID Verification from NZTA - Drivers License verification

  • To identify that the Drivers License ID shown to you is real.
  • If you get a negative response to your verification request here are possible reasons.
    • you may have an incorrect DL number, incorrect or missing Version number,
    • the licence may be or out of date,
    • the licence may be disqualified or suspended,
    • the license may be fake,
    • or lastly the NZTA website may be down. This will show in Description as "No NZTA Driver License response is available."
      You are able to ring them to figure out the reason their website has not given a valid response. Ph. 0800 822422


Full Drivers Licence Check

  • As per above notes on ID verification, occasionally you get a negative or zero response.
  • This search option shows up in the Results page if you get no match or question marks (?) on your Drivers Licence ID verification from NZTA
  • This more advanced search gives complete information regarding a persons Drivers Licence with information from NZ Transport Agency (NZTA), including Licence; status, class/stage, endorsements, conditions and exemptions. 


Fines from Criminal Section - Ministry of Justice

  • Shows any fines registered on the Ministry of Justice website


Passport Verification from the Department of Internal Affairs (DIA)

  • Result Definitions
    • Verified - The individual has been verified against the specified rule set.
    • Verified (by admin)  - The individual was manually verified by an administrator through the admin panel.
    • Verified with changes - The individual was verified against the specified rule set, however some minor changes were made to the data in order to get the result. These changes are included in the rule set as acceptable changes.
    • In Progress - The individual has not yet been verified, but further checks may be attempted. As GreenID allows further checks to be performed at any time this can be considered as not yet meeting the rule set requirements for verification.
    • Pending review - The individual has been verified against the rule set, but to do so they changed data in a way that is not considered acceptable without further action.
    • Locked out - The individual has been locked out completely. This will occur depending on the customer lock out rules. By default there are no lock out rules.


PPSR - Items on Finance owed

  • The Personal Properties Security Register is the register holding details of security interests in personal property.
  • This database is administered by the Companies Office