Frequently asked questions

Answers to the common questions we get asked are below. We believe our services are market leading and we’re always happy to answer your questions. If you have a question not answered here please contact us

Does illion Tenancy have a large database from which we can source information?

illion Tennacy has New Zealand’s largest tenancy database with hundreds of thousands of records which are constantly being enhanced and updated. We use our own database plus over 20 external database sources including:
  • illion Tenancy NZ tenant ratings, Tenancy Tribunal orders, 14 day notices, verbal/physical abuse, drug abuse warnings, dangerous dog warnings and photos from other members
  • Ministry of Justice Tenancy Tribunal orders
  • illion credit checks
  • CIA Debt Recovery and other debt collection agencies
  • LTNZ Driver’s License checks & verification's
    NZ and AU Passport checks
  • Home ownership records
  • Personal Property & Securities Register
  • Bing, Google, Social Media, Court Judgements, News websites, Companies Office, Police 10/7, Sensible Sentencing Trust, Interpol etc

Is illion Tenancy expensive?

No, in fact we often pay you! It’s far easier to decline a tenant before they move in than evict them when it goes wrong so it’s worth this investment. Click here for our rates for combined tenancy & inquiry database credit checks. We also pay property managers and landlords to load information about tenants. We will provide a $4 credit for any tenant “lodgement”. That is, we’ll pay property managers to lodge tenant ratings, tenancy tribunal orders and 14 day notices online

Does illion Tenancy have tenancy forms?

Yes. All the relevant tenancy forms for landlords are available to customers once you log in to our website. For online company Tenancy Applications and Tenancy Agreement forms we partner with Tenancy Tracker by Trade Me.

Do I need two credit checks?

Competitors may offer the choice of two credit check companies. We believe you only need one comprehensive credit check company. illion has been one of Australia and New Zealand’s leading sources of commercial information and insight for 130 years. Also, unlike our competitors, illion Tenancy has built a peer-to-peer sharing database by paying property managers for tenancy information. The illion Tenancy database is constantly growing and being updated.

Do you only offer tenant checking?

No, illion Tenancy has NZ's largest tenancy database and provide comprehensive Tenant Checking, we also provide the facility for property managers and landlords to load information on their own good and/or bad tenants on the illion Tenancy database. Added member benefits are access to all the necessary tenancy forms and discounted rates for debt collection services

How can I keep up to date?

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